Contact Us for BDGameScout
Last Updated: April 2026
BDGameScout covers new game launches and rising betting platforms serving Bangladeshi players. Use the details below to reach our editorial team for legitimate inquiries.
How to Reach Us
Email us at [email protected] for all editorial and business matters. We aim to respond within 24–48 hours on working days. Messages sent over weekends or BD public holidays are answered the next working day.
What We Can Help With
We accept the following types of inquiries:
- Operator review requests for new or emerging BD-facing platforms
- Factual corrections to published reviews or ৳ bonus data
- Affiliate and partnership inquiries from licensed operators
- Press or media requests related to the Bangladesh gaming market
What We Do Not Handle
BDGameScout is an independent review and information site — we are not a casino or sportsbook operator. We cannot assist with account issues, deposit or withdrawal problems, or bonus disputes. For platform-specific support, contact the operator directly through their official channels.
Editorial Independence
Our reviews and ratings reflect independent editorial judgment. Affiliate relationships with BD operators do not influence scores, rankings, or factual reporting. If you believe a review contains an error, email us with supporting evidence and we will investigate promptly.
How to reach the BDGameScout editorial team
The fastest way to reach us is via the email form on this page, which routes directly to the editorial team. We aim to respond within one business day; complex research questions may take up to five business days. For corrections to published content — wrong bonus amount, outdated payment method list, changed licensing — mark your email [correction] in the subject line and we will prioritise.
What we do not cover
We cannot help with issues specific to a betting operator's platform — locked accounts, disputed withdrawals, KYC rejections. Every operator review page links to the correct customer-support channel for that platform, which is where those disputes should be escalated first. If the operator is unresponsive for more than 14 days on a legitimate claim, let us know — we track operator responsiveness as part of our monthly audit and unresolved user complaints affect a platform's score.
Press and partnership enquiries
Press, PR, and partnership requests should include a short proposal and a deadline. We review all requests but we do not accept paid placements, sponsored reviews, or rank-boosting. The only commercial relationships we accept are standard affiliate programmes with operators we already cover, disclosed per page.
Response-time commitments
Editorial emails are triaged every weekday morning Bangladesh time. Typical response times are: same day for correction requests, copyright notices, or safety-related concerns; one to two business days for general enquiries, review suggestions, and research questions; up to five business days for complex investigations that require outreach to third parties. Emails received on Friday evening are answered on the following Sunday. We do not operate a phone hotline — email is the correct channel for every enquiry.
Bengali-language support
Our contact team handles correspondence in English and Bengali. If you are more comfortable writing in Bengali, please do — responses will be in the same language you write in. For Bengali-language press enquiries specifically, mark the subject line [BN-press] and the message will be routed to a Bengali-literate editor.
Data requests and right-to-be-forgotten
Requests to access, export, correct, or delete personal data held by BDGameScout are handled through this contact page. Please include enough information for us to locate the data (typically the email address used to subscribe or the contact form submission date). We respond to all data-protection requests within 30 days as required by applicable law. If we cannot fulfil a request fully — for example because we need to retain a record for legal or audit reasons — we will explain why and what data we are retaining.
Security vulnerability disclosure
If you believe you have found a security vulnerability in this website, please disclose it responsibly. Email security-focused details to the address on this page with the subject line [security]. Do not publish vulnerability details publicly before we have had a reasonable opportunity to investigate and patch (typically 90 days). We appreciate responsible disclosure and will credit researchers in our changelog where desired.
Newsletter and content update subscriptions
BDGameScout does not currently run a paid newsletter. A free monthly digest covering new reviews, changed bonus terms, and newly flagged operators is planned; you can register interest through the contact form. We will never share your email address with third parties, and you can unsubscribe in a single click from any future mailing. In the meantime, subscribing to the site's RSS feed (if one is available in the footer) is the fastest way to stay informed.
Reporting suspicious operator behaviour
If you have been affected by suspicious behaviour from an operator listed on this site — unexplained account closure, reversed winnings, unreasonable KYC delays — we want to know. Use the contact form with the subject [operator-complaint] and include the operator name, dates of the relevant events, and a brief narrative. We aggregate reports and use them as inputs to our monthly audit. Serious patterns can lead to de-listing from our recommended set.